Return Policy
Return Policy
At Triumph Hardware, we want you to shop with confidence. If you are not completely satisfied with your purchase, you may return it under the following conditions:
1. Return Window
You may return most new and unused items within 90 days of delivery.
2. Item Condition
Returned products must be:
In their original packaging
Unused, undamaged, and in resalable condition
Accompanied by the original order confirmation or receipt
3. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective, damaged, or incorrect item received.
We recommend using a trackable shipping service.
4. Refunds
Once we receive and inspect your returned item, your refund will be processed within 5–7 business days.
Refunds will be issued to your original payment method.
5. Non-Returnable Items
The following items are not eligible for return:
Customized or special-order products
Items marked as "Final Sale"
6. Exchanges
If you need to exchange an item, please contact our customer service team before sending it back.
7. Contact Us
For any questions about returns, please reach out to us at:
📧 Email: [your email]
📞 Phone: [your phone]